In our General Terms and Conditions (GTC)

In our General Terms and Conditions (GTC), you will find several fundamental principles:

We provide our services free of charge to all Prospects
If you are successful in the selection process, you become an employee of a specific Employer
An electronically concluded mediation Agreement does not bind you to anything and may be terminated at any time by sending a notice to the following e-mail address: [email protected]

"Our common goal is to define a suitable Job Opportunity based on the conditions and preferences you set."

GENERAL BUSINESS TERMS AND CONDITIONS FOR THE PROVISION OF INTERMEDIARY SERVICES

1. GENERAL PROVISIONS AND MEANING OF TERMS

1. These general terms and conditions (hereinafter referred to as "GTC") govern the rights and obligations between GoodWill Recruitment, s.r.o., with registered office at Letná 27, 040 01 Košice – Sever, Slovak Republic, ID number: 52 062 686, registered in the Commercial Register of the City Court Košice, Section: Sro, File No.: 57505/V, as the provider of mediation services and employment placement services for a fee, and a natural person interested in obtaining a Job Opportunity, and form an integral part of every Agreement concluded remotely via the website at https://goodwill.sk/sk(hereinafter referred to as the "website").

2. Meaning of terms. If the following terms starting with a capital initial letter are mentioned in these GTC or on the website of the Intermediary, they have the following meaning:

a) "Intermediary" means the company GoodWill Recruitment, s.r.o., with its registered office at Letná 27, 040 01 Košice – Sever, Slovak Republic, ID number: 52 062 686, registered in the Commercial Register of the City Court Košice, Section: Sro, File No.: 57505/V, which, as part of its business activity, provides mediation services within the scope of its trade licence, including employment placement services for a fee. The Intermediary is the holder of a trade licence for employment mediation for payment, which authorizes them to provide services in the field of employment mediation according to Act no. 5/2004 Coll. on employment services and on amendments to certain laws as amended (hereinafter referred to as the "Employment Services Act").

b) "Prospect" is a natural person who registers on the website and uses the services provided by the Intermediary in order to obtain a Job Opportunity.

c) "Contracting Parties" means the collective designation of the Intermediary and the Prospect.

d) "Services" are Job Opportunity mediation services provided by the Intermediary to Prospects through the website and which are specified in Art. 3 of these GTC.

e) "Electronic Message" is a message sent via Internet e-mail communication via the e-mail address of any contracting party or an Electronic Message sent via the contact form on the website of the Intermediary.

f) "Agreement" is an intermediary Agreement concluded remotely through a website between the Intermediary and the Prospect and the subject of which is the provision of Intermediary services listed in Art. 3 of these General Terms and Conditions, under the conditions set forth in these General Terms and Conditions.

g) "Employer" is a natural person or legal entity – an employer with whom the Intermediary cooperates for the purpose of mediating suitable employees from among Prospects.

h) "Job Opportunity" is an opportunity for the Prospect to conclude an employment Agreement or a similar employment relationship with the employer, mediated by the Intermediary. In the event that the Prospect expresses an interest in it, the Job Opportunity will also mean the mediation of contractual cooperation carried out on the basis of a trade licence between the Prospect as an entrepreneur and another entrepreneur.

3. Applicability of the terms and conditions. These GTC apply to the provision of services by the Intermediary for Prospects through the Agreement concluded in accordance with Art. 2 of these GTC and are part of every Agreement concluded between the Intermediary and the Prospect through the website.

4. All relations relating to the Agreement between the Intermediary and the Prospect, which are not expressly regulated by these General Terms and Conditions, are governed by the legal order of the Slovak Republic, primarily by the relevant provisions of Act No. 40/1964 Coll. The Civil Code as amended (hereinafter referred to as the "Civil Code"), the Employment Services Act, Act No. 102/2014 Coll. on consumer protection when selling goods or providing services on the basis of an Agreement concluded at a distance or an Agreement concluded outside the seller's premises and on the amendment of certain laws as amended (hereinafter referred to as "EA") and the provisions of other valid, generally binding legal regulations.

5. The Intermediary allows each Prospect to become sufficiently familiar with these General Terms and Conditions and enables each Prospect to easily access the text of these General Terms and Conditions by publishing them on its website.

6. The contact details of the Intermediary for the purpose of submitting any initiative related to the Agreement or the provision of Services by the Intermediary are: GoodWill Recruitment, s.r.o., with registered office at Letná 27, 040 01 Košice – Sever, Slovak Republic, e-mail: [email protected], phone number: + 421 948 172 818.

2. REGISTRATION OF THE PROSPECT AND FORMATION OF THE AGREEMENT

1. Only a natural person who has the capacity to have rights and obligations in employment relationships as an employee and the capacity to acquire such rights through their own legal acts in accordance with Section 11(2) of Act No. 311/2001 Coll., the Labour Code, as amended, may register on the website.

2. After the Prospect fills in all the mandatory fields and clicks on the "Register" button in the "Registration and Login" section and then activates the Prospect's account by confirming the activation e-mail sent by the Intermediary to the Prospect, an Agreement is created between the Intermediary and the Prospect. These General Terms and Conditions are an integral part of every Agreement.

3. By registering a user account on the website, the Prospect agrees to these GTC and at the same time declares that:

a) meets the registration conditions specified in point 2.1. of this article of the GTC (hereinafter referred to as "registration conditions"),

b) provided correct and accurate personal and identification data when registering on the website,

c) has familiarized themselves with these GTC and the information on the processing of personal data, which is published on the website at https://goodwill.sk/sk/informacia-o-spracuvani-osobnych-udajov

4. If the Prospect does not agree with these GTC or does not meet the conditions of registration, they are not entitled to register on the website and conclude the Agreement.

5. In order to conclude the Agreement, it is necessary for the Prospect to enter the following mandatory data in the registration form, without which it is not possible to conclude the Agreement:

name and surname,
residential address,
telephone number,
e-mail address,
gender

6. In addition to the mandatory data, when registering in the database, the Prospect must also upload their CV and choose a password that they shall use to log in to the user section of the website.

7. When registering in the database, the Prospect can, in addition to the mandatory data and CV, also upload other documents relating to their education and work experience which they consider necessary for mediating the Job Opportunity, or a video presentation of their specific skills.

8. After filling in all mandatory fields and successfully registering the Prospect, the Intermediary shall send the Prospect an activation link to confirm the registration to the e-mail address provided by the Prospect. By confirming the registration, an Agreement is created between the Prospect and the Intermediary.

9. The Prospect is entitled to change the data provided when registering in the database after logging in via e-mail and the password chosen by them on the website.

3. INTERMEDIARY SERVICES

1. After the conclusion of the Agreement, the Intermediary shall provide the Prospect with the Job Opportunity mediation service in any suitable form based on their request addressed to the Intermediary.
The Prospect also has the option to be included, by Agreement with the Intermediary, in the database of our product designed for Employers – the Talentpool. This database will be published on the website www.talentpool.sk, where the Prospect's professional profile will be presented as a so-called "blind profile" – meaning without any information that could directly identify the Prospect, such as name, surname, personal contact details, or address. The Prospect's profile will be showcased exclusively based on their work experience (without naming specific companies), skills (professional and language-related), salary expectations, and preferred location of work. If an Employer expresses interest in the Prospect based on the "blind profile," the Prospect will be contacted by the Intermediary. Should the Prospect show interest in the Job Opportunity presented by the Intermediary, their full profile will be provided to the respective Employer.

2. On the basis of the concluded Agreement, the Intermediary is obliged to carry out activities aimed at giving the prospect the opportunity to enter into an employment agreement or another relevant contractual relationship with an Employer identified by the Intermediary, according to the requirements of the prospect (hereinafter referred to as "Intermediation of the Job Opportunity").

3. In connection with mediation of a Job Opportunity, the Intermediary does not receive any remuneration or fees from the Prospect for the mediation of a Job Opportunity.

4. RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

1. The Intermediary provides the Prospect with Job Opportunity mediation services on the basis of the Agreement through its own and external databases or by other suitable means of searching for Job Opportunities. If the Intermediary has information about vacant job positions suitable for the prospect, they shall present them to the Prospect.

2. The Intermediary is entitled to verify the professional, language and practical experience of the prospect, which the prospect stated during registration in the CV or in other documents provided. In the event that it is requested by the employer, with whom the Intermediary mediates the Job Opportunity for the prospect, the Intermediary shall submit to the Employer documents related to the prospect's education and work experience, or a video presentation of the prospect (a video with a presentation of the prospect's specific skills), which the prospect provided to the Intermediary during registration and shall also provide the Employer with other data and information necessary for mediation of the Job Opportunity, which the Intermediary obtained from the Prospect during mutual communication or at interviews. In the event that the employer requests or it is necessary to mediate a Job Opportunity for the prospect by the Intermediary, the prospect is obliged to provide the Intermediary with other documents related to their professional and language knowledge and work experience at the request of the Intermediary.

3. When presenting an Employer to a Prospect, the Intermediary is obliged to notify the prospect of all known or available circumstances important for the prospect's decision to enter into an Agreement in relation to the mediated Job Opportunity.

4. The prospect is obliged to provide only true and complete information about themselves to the Intermediary during registration as well as at any time during the duration of the Agreement.

5. DURATION AND TERMINATION OF THE AGREEMENT

1. The Agreement is concluded for an indefinite period.

2. The Agreement can be terminated in the following ways:

a) by Agreement of the Contracting Parties,

b) by notice of any contracting party delivered to the other contracting party (including an Electronic Message) with immediate effect,

c) withdrawal of the Intermediary from the Agreement in case of breach of contractual obligations of the prospect specified in art. 4 par. 4 of these GTC or in the event that the prospect does not meet the conditions of registration in accordance with Art. 2 par. 1. of these GTC. In case of withdrawal from the Agreement, the Intermediary shall notify the prospect of this fact via Electronic Message or in writing,

d) withdrawal of the prospect from the Agreement according to Art. 6 of these GTC and also in cases where the right to withdraw is granted to the prospect by special legal regulations.

3. In the event of termination of the Agreement by any of the methods specified in this article of these GTC, the Intermediary shall cancel the registration of the prospect on the website and remove the Prospect from its register of Prospects without undue delay after finding out that the termination of the Agreement has occurred. This does not affect further recording of data on the prospect for the purpose of protecting the legitimate interests of the Intermediary.

6. WITHDRAWAL FROM THE AGREEMENT BY THE PROSPECT

1. Each prospect has, in accordance with the provisions of § 7 et seq. of the Employment Services Act, the right to withdraw from the Agreement concluded at a distance with the Intermediary by the procedure specified in this article of these GTC.

2. The prospect is entitled to withdraw from the Agreement within 14 days from the date of creation of the Agreement (registration on the website) even without giving a reason.

3. The prospect may deliver a notice of withdrawal from the Agreement in the form of a completed sample form for withdrawal from the Agreement (which can be found in the activation email) or by any other written (including electronic form) notice delivered to the Intermediary at the contact addresses of the Intermediary specified in Article 1, paragraph 6 of these GTC, clearly expressing the Prospect's intention to withdraw from the Agreement.

4. The Intermediary shall cancel the Prospect's registration on the website and remove the Prospect from the Register of Prospects without undue delay after the Intermediary receives the Prospect's notice of withdrawal from the Agreement in accordance with this Article of these GTC.

7. PROTECTION OF PERSONAL DATA

1. When providing services on the basis of the Agreement, as well as when providing other services connected with the use of the website, personal data of prospects and visitors to the website are processed by the Intermediary (hereinafter referred to as "data subjects"), with the Intermediary acting as the controller pursuant to Art. 4 par. 7 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation) (hereinafter "Regulation")

2. The Intermediary ensures that the processing of personal data of data subjects is legal, fair and transparent. The Intermediary always processes personal data only for specific purposes and on the basis of specified legal bases and ensures that every processing of personal data of data subjects concerned is carried out in accordance with regulations on the protection of personal data, especially in accordance with Regulation and Act No. 18/2018 Coll. on the protection of personal data and on the amendment of certain laws as amended.

3. The Intermediary personal data protection policy can be found at: https://goodwill.sk/sk/informacia-o-spracuvani-osobnych-udajov-gdpr

8. ALTERNATIVE DISPUTE RESOLUTION AND SUPERVISORY AUTHORITIES

1. Supervisory authorities: The Intermediary's supervisory authority is the Central Office of Labour, Social Affairs and Family, Špitálska street no. 8, 812 67 Bratislava, website: https://www.upsvr.gov.sk/kontakt.html?page_id=233 and Slovak Trade Inspection, P. O. BOX 29, Bajkalská 21/A, 827 99 Bratislava, website https://www.soi.sk/

2. Every prospect in the position of consumer has, in accordance with Act no. 391/2015 Coll. on the alternative resolution of consumer disputes and on the amendment of certain laws (hereinafter referred to as the "Alternative Dispute Resolution Act") the right to turn to an alternative dispute resolution entity in order to ensure the protection of their consumer rights in the event that the prospect believes that their consumer rights have been violated in relations arising from the Agreement.

3. During alternative dispute resolution, the procedure is carried out in accordance with the relevant regulations governing alternative dispute resolution. The prospect, who is in the position of the consumer,cooperates with the alternative dispute resolution entity in order to quickly resolve the dispute. In the event of a cross-border consumer dispute, the prospect, who is a natural person in the position of a consumer, has the right to contact the European Consumer Centre, which shall provide them with a delivery address, an electronic address or a telephone contact for an alternative dispute resolution entity that is competent to resolve their dispute.

4. Alternative dispute resolution entities are published on the website of the Ministry of Economy of the Slovak Republic. Alternative dispute resolution can only be used in the case of consumer contracts concluded at a distance according to the provisions of the Employment Services Act. The body for alternative dispute resolution is also the Slovak Trade Inspection, which provides all relevant information on the platform https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi.

5. According to the Alternative Dispute Resolution Act, a prospect who is a consumer has the right to file a complaint also through the ODR platform, which is available online at http://ec.europa.eu/consumers/odr/index_en.htm, if the Prospect believes that their consumer rights have been violated in connection with the provision of services by the Intermediary.

9. FINAL PROVISIONS

1. Documents and notices delivered by Electronic Message are considered received on the business day following the day the Electronic Message was sent.

2. The Intermediary reserves the right to amend or supplement these GTC. Changes or additions to these GTC become valid and effective on the day they are published on the website. Agreements concluded during the validity and effectiveness of the General Terms and Conditions published on the website before their change and/or addition are subject to the General Terms and Conditions valid and effective at the time of the conclusion of the Agreement.

3. If any of the provisions of these GTC is or becomes invalid or ineffective, this invalidity and/or ineffectiveness does not affect the other provisions that remain valid and effective or the validity of the Agreement concluded between the Contracting Parties based on confirmation of the activation email, which remains valid and effective. The Intermediary undertakes, in the event of such invalidity and/or ineffectiveness of any provision of these GTC, to replace such invalid and/or ineffective provision with a new provision that best corresponds to the intended content of the original invalid and/or ineffective provision, and in the event that such invalid and/or ineffective provision concerns an Agreement already concluded between the Prospect and the Intermediary, the Contracting Parties undertake to replace such provisions by mutual Agreement with such a provision that best corresponds to the intended content of the replaced provision.

4. These General Terms and Conditions become valid and effective on February 1, 2023.